The Spencer Hotel by Castle | Hotel in Auckland

| 8.2 (1009 Reviews) |  1 Bathroom
Takapuna Hotel | The Spencer Hotel by Castle

Hotel in Takapuna, Auckland

Hotel with a seasonal outdoor pool, 7-minute walk to Takapuna Beach
A fitness center, a hot tub, and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available once per stay.
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.


A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! up to 2 children 13 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 55.0 per day.
Payment Policy
Self parking fee: nzd 30 per day housekeeping fee: nzd 35 every 3 days rollaway bed fee: nzd 55.0 per day credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bob
Sep 14, 2025 07:11:44 AM
Review Score:   6
Summary: To be honest i was disappointed. We stayed here as we needed an accessible room for my wife who had a broken ankle. One of the reasons we chose this place is the advertise breakfast available. It did not appear to be avail at all and while there used to be a restaurant, it was long closed. The hotel is very tired and in need of an upgrade. Our room decor was very much 1980's. The room was also very cold. The aircon would only blow cold air. There was only 2 switches and a thermostat so not hard to figure out how to operate. It just wouldn't blow warm air. To make it worse it was a very stormy night and you could feel the cold draft coming through the joinery. The staff interaction was very limited as we were restricted to our room. They did have a wheelchair which is a bonus. But it was old and falling to bits. The wheels were extremely loose and there were numerous broken spokes. I used it only because i had no choice. In summary, the hotel is in a good location, but is tired, and an ok place to stay as the cleanliness is absolutely fine, i don't believe it is value for money.
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