The Old Custom House | Hotel in Padstow

| 8.5 (1303 Reviews) |   Pet Friendly  7 Bathrooms  17 Guests
Treator Hotel | The Old Custom House

Hotel in Treator, Padstow

Offering light, elegant bedrooms with luxurious bathrooms, The Old Custom House overlooks Padstow’s medieval harbor. Fresh, local fish and seafood are served in the stylish restaurant. With satellite TV and free Wi-Fi, each room is light and warmly furnished. Rooms also feature a hairdryer and tea/coffee facilities, while some rooms have view of the harbor or the estuary. Award-winning breakfasts are served each day, with freshly cooked full English breakfasts available. 'The Old Custom House Restaurant' mixes ancient and modern decor, and serves an extensive menu using fresh, local ingredients. The large, traditional bar at The Old Custom House serves hearty pub food and local real ales. Guests can dine in the sunny conservatory. Padstow’s bustling center is less than 5 minutes’ walk away. Please note, photographs are only a representation. Our rooms are just as unique as the buildings and locations they’re in. You may find that your room differs in style, but you can be sure of a warm welcome, comfy bed, and delicious dishes when you stay with

The Old Custom House is located in Padstow.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Wellness Facilities, Fireplace/Heating, and several others. This is a 4 star rated property and has over 1303 reviews with the average score of 8.5 . Coming to Padstow and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this place in Padstow. These details are authentic, as they are provided by our partner, booking.com.

This The Old Custom House in Padstow is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Old Custom House”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Pet Friendly
Security/Safety
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
General
  • Heating
  • Non-smoking rooms
  • Adults only
  • Smoke-free property
Guest Services
  • Hair/Beauty salon
  • Pet bowls
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note the lead guest must be 18 years and older, you must show a valid photo id upon check-in, kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary, there is scaffolding outside some of the value and double rooms until 18th march 2024.

Reviews

Value for money:
8.29
Location:
9.74
Staff:
9.19
Facilities:
8.56
Comfort:
8.94
Cleanliness:
8.9
Angella
Jan 17, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Standard Double

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Private bathroom, Free toiletries, Hairdryer, Body soap, Conditioner, Toilet paper, Bathtub or shower, Toilet, Shower

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

General

Ironing facilities, Private entrance, Heating, Key access, Carpeted

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Room Amenities

Hypoallergenic pillow, Non-feather pillow
Signature Double
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Signature Double

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Private bathroom, Free toiletries, Hairdryer, Body soap, Conditioner, Toilet paper, Bathtub or shower, Toilet, Shower

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

General

Ironing facilities, Private entrance, Heating, Key access, Carpeted

View

View, Sea view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Room Amenities

Hypoallergenic pillow, Non-feather pillow
Signature Twin
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed
Signature Twin

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Private bathroom, Free toiletries, Hairdryer, Body soap, Conditioner, Toilet paper, Bathtub or shower, Toilet, Shower

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

General

Ironing facilities, Private entrance, Heating, Key access, Carpeted

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Room Amenities

Hypoallergenic pillow, Non-feather pillow
Standard Twin
Room Type: Twin
Room Size: 16 m2
2 Twin bed(s) Bed
Standard Twin

Food & Drink

Tea/Coffee maker

Bathroom

Towels, Shampoo, Private bathroom, Free toiletries, Hairdryer, Body soap, Conditioner, Toilet paper, Bathtub or shower, Toilet, Shower

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

General

Ironing facilities, Private entrance, Heating, Key access, Carpeted

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Room Amenities

Hypoallergenic pillow, Non-feather pillow
Self Catering
Room Type: Apartment
Room Size: 40 m2
Self Catering

Bathroom

Towels, Private bathroom, Hairdryer, Toilet paper, Toilet, Shower

Media & Technology

Radio, CD player, Flat-screen TV, DVD player, Game console - Xbox 360

Kitchen

Refrigerator, Wine glasses, Dishwasher, Oven, Dryer, Kitchen, Stovetop, Washing machine, Electric kettle

Bedroom

Wardrobe or closet, Linens

View

Sea view

Room Amenities

Hypoallergenic pillow, Non-feather pillow

General

Key access
Cozy Double
Room Type: Double
Room Size: 7 m2
1 Full bed(s) Bed
Deluxe Suite
Room Type: Studio
Room Size: 8 m2
2 Queen bed(s) Bed
Check Hotel Availability
Nightly rates from:
USD219
You will be redirected to  
Hot Deal - It has been viewed 145 times today
Not the right fit? Check out our other properties in Treator
Apartment Tina by Interhome From US $161
         

|
New
Apartment
  • Parking
  • Child Friendly
  • Internet
Coswarth House From US $390
         

|
10.0 (25 Reviews)
Bed & Breakfast
  • Parking
  • TV
  • Security/Safety
Holiday Home Bolthole by Interhome From US $85
         

|
9.6 (1 Review)
House
  • Parking
  • Child Friendly
  • Internet
Holiday Home Grove Place by Interhome From US $82
         

|
8.0 (2 Reviews)
House
  • Parking
  • Pet Friendly
  • Child Friendly
Holiday Home Azalea by Interhome From US $90
         

|
8.5 (2 Reviews)
House
  • Parking
  • Child Friendly
  • Internet
2 bedroom accommodation in Padstow From US $136
         

9.8 (15 Reviews)
Cottage
  • Parking
  • Pet Friendly
  • Balcony/Terrace
3 bedroom accommodation in Padstow From US $142
         

9.6 (9 Reviews)
Cottage
  • Parking
  • Pet Friendly
  • Balcony/Terrace
2 bedroom accommodation in St Merryn, near Padstow From US $78
         

9.0 (9 Reviews)
Cottage
  • Parking
  • Pet Friendly
  • Security/Safety
Padstow is within walking distance, and sandy beaches are close by. From US $126
         

A popular, cosy retreat for two guests in an elevated position. From US $100
         

10.0 (11 Reviews)
Cottage
  • Parking
  • Balcony/Terrace
  • Security/Safety
1 bedroom accommodation in Padstow From US $79
         

8.4 (6 Reviews)
Cottage
  • Parking
  • Pet Friendly
  • Balcony/Terrace
2 bedroom accommodation in St Merryn, near Padstow From US $245
         

10.0 (3 Reviews)
Cottage
  • Parking
  • Pet Friendly
  • Balcony/Terrace
2 bedroom accommodation in Padstow From US $173
         

9.2 (17 Reviews)
Cottage
  • Parking
  • Pet Friendly
  • Balcony/Terrace
3 bedroom accommodation in Padstow From US $119
         

9.2 (5 Reviews)
Cottage
  • Parking
  • Balcony/Terrace
  • Security/Safety
Schoolhouse in Cornwall near Mawgan Porth Beach From US $1,892
         

10.0 (25 Reviews)
House
  • TV
  • Balcony/Terrace
  • Security/Safety
The Padstow Cottage - Coswarth House From US $461
         

10.0 (12 Reviews)
Cottage
  • TV
  • Security/Safety
  • Bedding/Linens