SureStay Plus Hotel by Best Western Durham Medical Center | Hotel in Durham

5.8 (1005 Reviews) |  1 Bathroom
Durham Hotel | SureStay Plus Hotel by Best Western Durham Medical Center

Hotel in Durham

Along with a fitness center, this smoke-free hotel has a business center and conference space. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
SureStay Plus Hotel by Best Western Durham Medical Center offers 114 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Private bathroom
Bedroom
  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Desk chair
  • Iron/ironing board
  • Free newspapers (weekdays)
  • Phone
Breakfast
  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Free RV/bus/truck parking on site
  • Free uncovered self parking on site
Accessibility
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
Activities
  • Mountain biking
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Fitness center
Entertainment
  • 32-inch LCD TV
  • Cable channels
  • Premium channels
General
  • Conference space (480 square feet)
  • Meeting room
  • Business center
  • Elevator
  • Banquet hall
  • English
  • Smoke-free property
  • TV in lobby
  • Renovated entire property - January 2022
Guest Services
  • Full-sized refrigerator
  • Laundry facilities
  • Microwave
  • 24-hour front desk
  • Laundry facilities
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. cribs (infant beds) are not available.
Payment Policy
Pet deposit: usd 25 per stay pet fee: usd 15 per pet, per day service animals are exempt from fees rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 15 per pet, per day, plus a deposit of usd 25 per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted

Reviews

Jeff
Mar 23, 2026 08:32:58 AM
Review Score:   6
Summary: The SureStay Plus was a bit rough around the edges. Pulling in, you're greeted with what looks like homeless people that appear to be living in the ground floor rooms. Check in & front desk staff were fine. The room itself was basic, but functional. WiFi worked ok. Lots of noise at night (door slamming?) but a call to the front desk helped resolve it. Breakfast was lacking. They have a waffle maker, but no toppings besides syrup. No eggs. Small selection of tired-looking bulk cereal. Small, plastic-wrapped apples.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

General

Number of bedrooms - 1, Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Room Size: m2
2 Double Beds
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

General

Number of bedrooms - 1, Microwave, Pets not allowed, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Number of bedrooms - 1, Microwave, Pets not allowed, Refrigerator, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Durham hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Durham hotel?

Check-in time for Durham hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Durham hotel have a swimming pool?

No, this Durham hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Durham hotel?

Best-rates for the Durham hotel starts from $80 per night with includes Security/Safety, TV, Toiletries, Kitchen, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Wellness Facilities, Child Friendly, Guest Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Durham hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Durham hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Durham hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Durham hotel?

Based on the information reported by the owner or manager, the Durham hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Durham hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD80
You will be redirected to  
Hot Deal - It has been viewed 99 times today
Not the right fit? Check out our other properties in Durham
NEW! Newly renovated Downtown Home From US $250
         

10.0 (1 Review)
House
  • Air Conditioner
  • Laundry
Loft Living in the Trendy Warehouse District From US $316
         

10.0 (1 Review)
Apartment
  • Balcony/Terrace
  • Barbecue/Outdoor Cooking
  • Child Friendly
Medical & Work Stay · Quiet · Fenced Pet · Friendly From US $161
         

9.6 (34 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Durham Townhome with Deck - 15 Min to Downtown, DPAC! From US $115
         

|
8.0 (3 Reviews)
House
  • Parking
  • Wheelchair Accessible
  • Child Friendly
Historic Craftsman, Walk to Duke From US $274
         

9.2 (69 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Inviting Studio in Durham 3 Mi From Downtown! From US $85
         

|
5.0 (1 Review)
Apartment
  • Parking
  • Pet Friendly
  • Child Friendly
Apartment In Downtown Durham From US $147
         

9.6 (20 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Pet-Friendly Durham Home about 3 Mi to Downtown! From US $122
         

|
New
House
  • Parking
  • Pet Friendly
  • Wheelchair Accessible
Close to Downtown Durham From US $158
         

9.8 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Historic Duplex with Patio From US $134
         

9.6 (28 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Chic Craftsman, Walk to Downtown From US $131
         

9.6 (30 Reviews)
House
  • Air Conditioner
  • TV
  • Balcony/Terrace
Executive Town Home Duke RTP Durham NC From US $235
         

10.0 (92 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Modern Treehouse Close to Duke From US $387
         

10.0 (88 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
COZY SUN FILLED HOME/MODERN VILLA NEAR DOWNTOWN From US $234
         

10.0 (83 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Lakeshore 3 Bedroom Retreat From US $198
         

10.0 (64 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Discover Durham, just a quick 11-minutes from Duke University From US $202
         

10.0 (46 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Durham Rare Waterfront Gem: Close to Everything! From US $485
         

10.0 (43 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Waterfront Durham Oasis, Close to Everything! From US $374
         

10.0 (24 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Casa Verde, Walk to Duke & Sarah P. Gardens From US $497
         

10.0 (22 Reviews)
House
  • Air Conditioner
  • Parking
  • Pet Friendly
Durham Victorian House: 3 En Suite Bedrooms From US $386
         

10.0 (22 Reviews)
House
  • Air Conditioner
  • Parking
  • TV
Guest Favorite Studio | Walk to Duke & DT From US $238
         

10.0 (22 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly