Is this Palo Alto hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palo Alto hotel have a swimming pool?

Yes, this Palo Alto hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palo Alto hotel?

Best-rates for the Palo Alto hotel starts from $166 per night with includes TV, Wheelchair Accessible, Restaurant, Internet, Air Conditioner, Accessibility, Wellness Facilities, Bar, Security/Safety, Business Services, Bedding/Linens, Toiletries, Guest Services, Breakfast, Child Friendly, Laundry, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palo Alto hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palo Alto hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palo Alto hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palo Alto hotel?

Based on the information reported by the owner or manager, the Palo Alto hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palo Alto hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel | Hotel in Palo Alto

Name: Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel
Address: Palo Alto, California, United States, US
Price range: Prices for upcoming dates start at $166 per night
Rating: 9.4

| 9.4 (218 Reviews) | 1 Bathroom

Palo Alto Hotel | Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

Hotel in Palo Alto

Art Deco hotel with a 24-hour business center and a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel offers 150 accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Designer toiletries

Bathrobes

Private bathroom

Shampoo

Soap

Toothbrush and toothpaste (on request)

Hair dryer

Rainfall showerhead

Bedroom

Hypo-allergenic bedding

Blackout drapes/curtains

Heating (climate-controlled)

Bed sheets

Premium bedding

Air conditioning (climate-controlled)

Connecting rooms available

Energy-saving switches

Recycling

Restaurant dining guide

LED light bulbs

Soundproofing

Water-efficient showers only

Slippers

Free local calls

Phone

Laptop-friendly workspace

Electrical adapters/chargers

Desk

Laptop-compatible safe

Breakfast

Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-25 per person

1 restaurant and 1 coffee shop/cafe

1 bar

Parking

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Secured covered valet parking on site (USD 30.00 per day)

RV/bus/truck parking (surcharge) on site

Accessibility

Transfer shower

Well-lit path to entrance

Wheelchair-accessible business center

Braille signage

Wheelchair-accessible registration desk height (inches): 34

Wheelchair-accessible fitness center

2 on-site accessible parking spaces

Wheelchair-accessible path to elevator

Wheelchair-accessible path of travel

Elevator door width (inches): 42

Valet for wheelchair-equipped vehicle

Wheelchair-accessible pool

Pool hoist on site

Wheelchair-accessible public washroom

Lever door handles

Visual fire alarm

Wheelchair-accessible parking

Hand-held showerhead

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Height-adjustable showerhead

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Assistive listening devices available

Activities

Winery tours

Outdoor pool

Entertainment

65-inch Smart TV

Premium channels

Streaming services

Digital channels

General

24-hour business center

Computer station

Conference space (1061 square feet)

Meeting rooms - 2

Coworking space

Elevator

Front-desk safe

Gift shop/newsstand

Water dispenser

Banquet hall

English

Spanish

Comprehensive food waste policy

At least 80% lighting from LEDs

Comprehensive recycling policy

No plastic coffee stirrers

Double-glazed windows

No plastic drinking straws

Communal living room

Renovated entire property - February 2021

Vegan dining options

TV in lobby

Biodegradable coffee stirrers

Rooftop garden

Vegetarian dining options

Smoke-free property

Guest Services

Soundproofed rooms

Outdoor pool

Change of towels (on request)

Dry cleaning service

Concierge services

Luggage storage

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool umbrellas

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 15 to 25 per person covered valet parking fee: usd 30.00 per day pet fee: usd 150.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 150.00 per accommodation, per stay service animals are welcome, and are exempt from fees up to 50 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Steven

Nov 27, 2025 06:09:19 AM

Review Score: 10

Summary: Valet and restaurant were fantastic

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Queen Beds, Non Smoking, City View (Terrace) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Low bed height (centimeters) - 71, Doorbell/telephone notification, Wheelchair-width doorways, Grab bar - near toilet, Lowered locks/deadbolt, Low bed height (inches) - 28, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 35, Low-height bed, Bathroom emergency pull cord, Toilet grab bar height (inches) - 34, Telephone accessibility kit, Low counters/sink height (centimeters) - 84, Low counters/sink height (inches) - 33, Bed count minimum 2, Pet-friendly room, Shower grab bar height (centimeters) - 66, Roll-in shower width (inches) - 62, Grab bar - in shower, Low-height counters/sink, Toilet grab bar height (centimeters) - 86, Wheelchair accessible, Lowered peephole/view port in door, Portable shower seat, Mini-fridge, Roll-in shower width (centimeters) - 157, Doorway wheelchair width (centimeters) - 89, Shower grab bar height (inches) - 26, Roll-in shower, Bed count maximum 2
Suite, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Mini-fridge, Patio, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds (Mobility Accessible, Tub) Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed (Terrace) Room Size: m² 1 King Bed	General Low bed height (centimeters) - 71, Patio, Wheelchair-width doorways, Grab bar - near toilet, Lowered locks/deadbolt, Low bed height (inches) - 28, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 35, Low-height bed, Bathroom emergency pull cord, Toilet grab bar height (inches) - 34, Balcony, Bed count minimum 1, Low counters/sink height (inches) - 35, Low counters/sink height (centimeters) - 89, Pet-friendly room, Shower grab bar height (centimeters) - 66, Roll-in shower width (inches) - 62, Grab bar - in shower, Low-height counters/sink, Toilet grab bar height (centimeters) - 86, Wheelchair accessible, Lowered peephole/view port in door, Portable shower seat, Mini-fridge, Roll-in shower width (centimeters) - 157, Doorway wheelchair width (centimeters) - 89, Shower grab bar height (inches) - 26, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Low bed height (centimeters) - 71, Doorbell/telephone notification, Wheelchair-width doorways, Grab bar - near toilet, Lowered locks/deadbolt, Low bed height (inches) - 28, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 35, Low-height bed, Bathroom emergency pull cord, Toilet grab bar height (inches) - 34, Telephone accessibility kit, Bed count minimum 1, Low counters/sink height (inches) - 35, Low counters/sink height (centimeters) - 89, Pet-friendly room, Shower grab bar height (centimeters) - 66, Roll-in shower width (inches) - 62, Grab bar - in shower, Low-height counters/sink, Toilet grab bar height (centimeters) - 86, Wheelchair accessible, Lowered peephole/view port in door, Portable shower seat, Mini-fridge, Roll-in shower width (centimeters) - 157, Doorway wheelchair width (centimeters) - 89, Shower grab bar height (inches) - 26, Roll-in shower, Bed count maximum 1
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Pet-friendly room, Mini-fridge, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 2 King Bed and Double Sofa Bed	General Pet-friendly room, Mini-fridge, Number of bedrooms - 1, Microwave, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Mini-fridge, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Hearing Accessible) Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1