Hôtel Le Donjon - Cœur de La Cité Médiévale | Hotel in Carcassonne

| 8.4 (2617 Reviews) |   Pet Friendly  6 Bathrooms  17 Guests
City of Carcassonne Hotel | Hôtel Le Donjon - Cœur de La Cité Médiévale

Hotel in City of Carcassonne, Carcassonne

Located in the heart of the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale is surrounded by the city’s ancient ramparts. The hotel features a restaurant and bar. It is divided into 2 buildings. Free WiFi is provided throughout. With views of street or the garden, the rooms are individually decorated and include a flat-screen TV. They overlook either the citadel or the hotel’s garden. A buffet breakfast is served each morning at the hotel. Le Donjon’s restaurant serves traditional French cuisine and there is also a cocktail bar where guests are invited to relax in the evening. The hotel has a 24-hour reception and room service is available upon request. A dry-cleaning and laundry service is also provided at the hotel. Le Donjon is located 1.5 mi from Carcassonne Train Station. The Basilica of Saint-Nazaire is a 2-minute walk from the hotel and the Château Comtal is less than 328 feet away.

Hôtel Le Donjon - Cœur de La Cité Médiévale is located in Carcassonne.

This 53 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, View, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 2617 reviews with the average score of 8.4 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 53 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Hôtel Le Donjon - Cœur de La Cité Médiévale in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hôtel Le Donjon - Cœur de La Cité Médiévale”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Wine/Champagne
  • Restaurant
Parking
  • Accessible parking
  • Parking
  • Private Parking
Activities
  • Tour or class about local culture
General
  • Smoke-free property
  • Facilities for disabled guests
  • Family rooms
  • Non-smoking rooms
  • Safe
  • Pet friendly
  • Heating
  • Soundproof rooms
  • Elevator
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Baggage storage
  • Fax/Photocopying
  • Express check-in/out
  • Pet bowls
  • Dry cleaning
  • Babysitting/Child services
  • 24-hour front desk
  • Valet parking
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Laundry
  • Ironing service
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Garden
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

The address of the car park is:, 32 chemin des ourtets, 11000, carcassonne, the hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has 2 car parks that are located outside the city walls. guests arriving between 13:00 and 20:00 can be greeted at the car park, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, the hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.84
Location:
9.63
Staff:
9.12
Facilities:
8.08
Comfort:
8.57
Cleanliness:
8.55
bubblejellyfish
May 8, 2026 07:00:00 AM
Review Score:   9
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Lovely choices of breakfast with coffee, hot tea, hot buffet with scrambled tender eggs, selection of cheese of the day, organic cereal and crispy bacon fresh milk, dried fruits and nuts and a table of fresh home baked viennoiseries with country-style breads!
Negative: The toilet can use some fresh air 😅
Summary: Perfect location for a quiet rest and 1 minute to the castle entrance!
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Superior Double Room

Food & Drink

Bottle of water, Minibar

General

Safe, Smoke Alarm, Iron, Carpeted, Heating, Soundproof, Trash cans, Air conditioning, Key card access

Media & Technology

Flat-screen TV, Mobile hotspot device, TV, Telephone

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Shampoo, Body soap, Toilet paper, Hairdryer, Bathtub or shower

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Smoke Alarm, Iron, Carpeted, Heating, Soundproof, Trash cans, Air conditioning, Key card access

Media & Technology

Flat-screen TV, Mobile hotspot device, TV, Telephone

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Shampoo, Body soap, Toilet paper, Hairdryer, Bathtub or shower

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Chambre Double Classique
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Smoke Alarm, Iron, Carpeted, Heating, Soundproof, Trash cans, Air conditioning, Key card access

Media & Technology

Flat-screen TV, Mobile hotspot device, TV, Telephone

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Shampoo, Body soap, Toilet paper, Hairdryer, Bathtub or shower

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Linens

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Superior Triple Room
Room Type: Triple
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Smoke Alarm, Iron, Carpeted, Heating, Soundproof, Trash cans, Air conditioning, Key card access

Media & Technology

Flat-screen TV, Mobile hotspot device, TV, Telephone

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Shampoo, Body soap, Toilet paper, Hairdryer, Bathtub or shower

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Clothes rack, Socket near the bed, Adapter, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 35 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Smoke Alarm, Iron, Carpeted, Heating, Soundproof, Trash cans, Air conditioning, Key card access

Media & Technology

Flat-screen TV, TV, Telephone

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Shampoo, Body soap, Toilet paper, Hairdryer, Bathtub or shower

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Room amenities

Sofa bed, Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Family Room with Garden View
Room Type: Family
Room Size: 35 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Family Room with Garden View

Food & Drink

Bottle of water, Minibar

General

Safe, Smoke Alarm, Iron, Carpeted, Heating, Soundproof, Trash cans, Air conditioning, Key card access

Media & Technology

Flat-screen TV, TV, Telephone

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Shampoo, Body soap, Toilet paper, Hairdryer, Bathtub or shower

Living Area

Desk, Sofa

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

View

Garden view, Inner courtyard view

Room amenities

Sofa bed, Socket near the bed, Clothes rack, Adapter, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this City of Carcassonne hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at City of Carcassonne hotel?

Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the City of Carcassonne hotel have a swimming pool?

No, this City of Carcassonne hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in City of Carcassonne hotel?

Best-rates for the City of Carcassonne hotel starts from $161 per night with includes Air Conditioner, Pet Friendly, Accessibility, Bar, Entertainment, Security/Safety, Business Services, Parking, View, Wheelchair Accessible, Sports/Activities, Fireplace/Heating, Restaurant, Child Friendly, Laundry, Balcony/Terrace, Guest Services, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is City of Carcassonne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the City of Carcassonne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the City of Carcassonne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the City of Carcassonne hotel?

Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for City of Carcassonne hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD161
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