Comfort Suites Gatlinburg Downtown-Convention Center | Hotel in Gatlinburg

9.2 (1317 Reviews) |  1 Bathroom
Gatlinburg Hotel | Comfort Suites Gatlinburg Downtown-Convention Center

Hotel in Gatlinburg

An indoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Weekly housekeeping is available.
Comfort Suites Gatlinburg Downtown-Convention Center offers 89 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Fireplace/Heating
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)
  • Heating
  • Air conditioning
  • Pillow-top mattress
  • Down comforter
  • Premium bedding
  • Free cribs/infant beds
  • Bed sheets
  • Connecting rooms available
  • Phone
  • Separate sitting area
  • Desk
  • Iron/ironing board
  • Desk chair
  • Window screens
  • Laptop-friendly workspace
Breakfast
  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)
  • Mini-fridge
  • Coffee/tea maker
  • Free bottled water
  • Microwave
Parking
  • Free covered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible registration desk height (inches): 30
  • Pool hoist on site
  • Wheelchair-accessible path to elevator
  • Front entrance ramp
  • Stair-free path to entrance
  • Smooth flooring in room
  • Assistive listening devices available
  • Wheelchair-accessible pool
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Thin carpet in room
  • Assistive listening devices in meeting rooms
  • Tile flooring in public areas
  • Braille signage
  • Wheelchair-accessible public washroom
  • Elevator
  • Elevator door width (inches): 60
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible van parking
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Thin carpet in public areas
Activities
  • Downhill skiing
  • Snowboarding
  • Skiing
  • Indoor pool
Entertainment
  • Cable channels
  • 50-inch flat-screen TV
General
  • Computer station
  • Water dispenser
  • Vending machine
  • Elevator
  • Banquet hall
  • English
  • Spanish
  • Smoke-free property
  • Fireplace in lobby
  • TV in lobby
Guest Services
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Microwave
  • Indoor pool
  • Free cribs/infant beds
  • Laundry facilities
  • Laundry facilities
  • Housekeeping (weekly)
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • 24-hour front desk
  • Luggage storage
  • Ski storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Outdoor furniture

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 7:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!
Payment Policy
Rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Heather
May 15, 2026 02:54:49 AM
Review Score:   8
Summary: Our room was clean. The only issue was the bathtub would not fill up due to the plug missing the seal. Our room had a note saying the hotel was “green” and that housekeeping would only be in on the third day unless requested sooner, however, when we returned to the room the second day housekeeping was there changing our linens. The room didn’t have a do not disturb sign or we would have used it as we appreciate the goal to conserve and did not need fresh linens. We unfortunately didn’t get to enjoy breakfast either morning as it doesn’t start until 7 and we were up early to hike.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed (Handicapped)
Room Size: 500 square feet m2
1 King Bed
Suite, 1 King Bed (Handicapped)

General

Square feet - 500, Hair dryer, Private bathroom, Number of bedrooms - 1, Ping - 14, Square meters - 46, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Lowered locks/deadbolt, Bed count maximum 1, Accessible bathtub
Suite (Double Queen)
Room Size: 500 square feet m2
3 Queen Beds and Twin Sofa Bed
Suite (Double Queen)

General

Square feet - 500, Private bathroom, Number of bedrooms - 1, Ping - 14, Bed count maximum 3, Square meters - 46, Extra bed count 1, Bed count minimum 3
Suite (Double Queen, Handicapped)
Room Size: 500 square feet m2
3 Queen Beds and Twin Sofa Bed
Suite (Double Queen, Handicapped)

General

Square feet - 500, Private bathroom, Number of bedrooms - 2, Ping - 14, Bed count maximum 3, Square meters - 46, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Bed count minimum 3
Suite (Wide King, Handicapped, HEARING)
Room Size: 1000 square feet m2
1 King Bed
Suite (Wide King, Handicapped, HEARING)

General

Square feet - 1000, Private bathroom, Square meters - 93, Ping - 28, Number of bedrooms - 1, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Lowered locks/deadbolt, Bed count maximum 1, Accessible bathtub
Suite, 1 King Bed
Room Size: 500 square feet m2
1 King Bed
Suite, 1 King Bed

General

Square feet - 500, Private bathroom, Number of bedrooms - 1, Ping - 14, Square meters - 46, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite (Wide King, Handicapped, HEARING)
Room Size: 1000 square feet m2
2 King Bed and Twin Sofa Bed
Suite (Wide King, Handicapped, HEARING)

General

Square feet - 1000, Private bathroom, Doorbell/telephone notification, Square meters - 93, Ping - 28, Number of bedrooms - 1, Visual doorbell/knocker notification, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite (One Bed King, Handicapped, HEARING)
Room Size: 500 square feet m2
2 King Bed and Twin Sofa Bed
Suite (One Bed King, Handicapped, HEARING)

General

Square feet - 500, Private bathroom, Number of bedrooms - 1, Ping - 14, Square meters - 46, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Suite (One Bed King, Handicapped Impaired)
Room Size: 500 square feet m2
2 King Bed and Twin Sofa Bed
Suite (One Bed King, Handicapped Impaired)

General

Square feet - 500, Hair dryer, Private bathroom, Doorbell/telephone notification, Number of bedrooms - 1, Visual doorbell/knocker notification, Ping - 14, Square meters - 46, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite (Double Queen, Handicapped Impaired)
Room Size: 500 square feet m2
2 Queen Beds
Suite (Double Queen, Handicapped Impaired)

General

Square feet - 500, Private bathroom, Number of bedrooms - 1, Ping - 14, Square meters - 46, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite (One Bed King)
Room Size: 500 square feet m2
2 King Bed and Twin Sofa Bed
Suite (One Bed King)

General

Square feet - 500, Private bathroom, Number of bedrooms - 1, Ping - 14, Square meters - 46, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Handicapped Impaired)
Room Size: 500 square feet m2
1 King Bed
Suite, 1 King Bed (Handicapped Impaired)

General

Square feet - 500, Private bathroom, Doorbell/telephone notification, Number of bedrooms - 1, Visual doorbell/knocker notification, Ping - 14, Square meters - 46, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite (Wide King, HEARING)
Room Size: 1000 square feet m2
1 King Bed
Suite (Wide King, HEARING)

General

Square feet - 1000, Private bathroom, Square meters - 93, Ping - 28, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Gatlinburg hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gatlinburg hotel have a swimming pool?

Yes, this Gatlinburg hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gatlinburg hotel?

Best-rates for the Gatlinburg hotel starts from $121 per night with includes Balcony/Terrace, Accessibility, Business Services, Breakfast, Internet, Laundry, Pool, Wheelchair Accessible, Fireplace/Heating, Guest Services, Air Conditioner, Child Friendly, Kitchen, Parking, Security/Safety, Bedding/Linens, Skiing with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gatlinburg hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gatlinburg hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gatlinburg hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gatlinburg hotel?

Based on the information reported by the owner or manager, the Gatlinburg hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gatlinburg hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD121
You will be redirected to  
Hot Deal - It has been viewed 101 times today
Not the right fit? Check out our other properties in Gatlinburg
Cozy Gatlinburg Hideaway with Hot Tub and Air Hockey From US $122
         

|
8.7 (30 Reviews)
House
  • Parking
  • Wheelchair Accessible
  • Child Friendly
Cajun Hideaway Holiday home From US $145
         

9.8 (11 Reviews)
House
  • Pool
  • Breakfast
  • Child Friendly
8 Bears Lodge From US $275
         

|
8.3 (4 Reviews)
House
  • Parking
  • Pet Friendly
  • Child Friendly
Luxury Log Cabin, Mountain & City Views From US $527
         

9.6 (321 Reviews)
Cabin
  • Air Conditioner
  • TV
  • Balcony/Terrace