citizenM Zürich | Hotel in Zürich

| 9.2 (1169 Reviews) |  1 Bathroom
Old Town Hotel | citizenM Zürich

Hotel in Old Town, Zürich

A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower
  • Shampoo
  • Hydromassage showerhead
  • Soap
  • Eco-friendly toiletries
  • Bathroom (partially open)
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels
Bedroom
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Phone
  • Mobile key entry
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient toilets only
  • Energy-saving switches
  • Desk
  • Bulk dispenser for toiletries
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Recycling
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CHF 29 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
Parking
  • No onsite parking available
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk height (inches): 31
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Elevator door width (inches): 33
  • Wheelchair-accessible registration desk
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Health/beauty spa
  • Art gallery
Entertainment
  • iPad
  • Smart TV
  • Digital channels
General
  • 24-hour business center
  • Coworking space
  • Meeting rooms - 5
  • Banquet hall
  • Water dispenser
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Elevator
  • German
  • English
  • Local artist showcase
  • Humane treatment of captive wild animals
  • Water dispenser
  • Double-glazed windows
  • Local culture & ecosystem education
  • Communal living room
  • Vegan dining options
  • Comprehensive food waste policy
  • TV in lobby
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • Smoke-free property
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Reusable cups only
  • At least 80% lighting from LEDs
  • No plastic water bottles
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • Books
  • No plastic drinking straws
  • Vegetarian dining options
Guest Services
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • Housekeeping (on request)
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: chf 34 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately chf 29 per person late check-out fee: chf 34 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges long-term renters welcome no visitors or unregistered guests are allowed at the property after 11:30 pm. noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

rachel
Apr 24, 2026 03:55:00 PM
Review Score:   10
Summary: The b
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

General

Ping - 4, Number of bedrooms - 1, Transfer shower, Accessible vanity height (inches) - 31, Grab bar - near toilet, Shower grab bar height (inches) - 32, Closed captioned TV, Height-adjustable showerhead, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 33, Bed count minimum 1, Roll-in shower width (centimeters) - 89, Grab bar - in shower, Raised toilet seat, Raised toilet seat height (inches) - 17, Toilet grab bar height (centimeters) - 84, Square feet - 151, Hand-held showerhead, Location - top floor, Square meters - 14, Wheelchair accessible, Raised toilet seat height (centimeters) - 42, Portable shower seat, Accessible vanity height (centimeters) - 80, Refrigerator, Roll-in shower width (inches) - 35, Roll-in shower, Bed count maximum 1, Shower grab bar height (centimeters) - 82
Room, 1 King Bed (High Floor)
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed (High Floor)

General

Refrigerator (on request), Ping - 4, Number of bedrooms - 1, Square feet - 151, Location - top floor, Square meters - 14, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed
Room Size: 151 square feet m2
1 King Bed
Room, 1 King Bed

General

Refrigerator (on request), Ping - 4, Number of bedrooms - 1, Square feet - 151, Location - top floor, Square meters - 14, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this citizenM Zürich pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the citizenM Zürich have a swimming pool?

No, this citizenM Zürich does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in citizenM Zürich?

Best-rates for the citizenM Zürich starts from $213 per night with includes Accessibility, Bedding/Linens, Entertainment, Laundry, Wheelchair Accessible, Wellness Facilities, Bar, Air Conditioner, Business Services, Restaurant, Breakfast, TV, Security/Safety, Guest Services, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is citizenM Zürich a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the citizenM Zürich wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the citizenM Zürich is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the citizenM Zürich?

Based on the information reported by the owner or manager, the citizenM Zürich indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for citizenM Zürich?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD213
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